* Free cash flow = OCF − net investing outflow (the filings carry no standalone capex line).
Dividends declared (per SOCE filings): FY2022 17,007 · FY2023 0 · FY2024 27,500 — 3-yr total 44,507
Georgian arm of Majorel (now part of Teleperformance), a global business-process outsourcing and customer-experience provider. Operates multilingual contact centres serving international clients from Tbilisi.
Subsidiary of Shezghuduli Pasukhismgeblobis Sazogadoeba Dach Kontakt 100 Tsentrs Bi.vi. (100.0%)
| Ratio | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|
| Margins | |||||||
| Gross Margin | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% |
| EBITDA Margin | 19.5% | 25.5% | 41.9% | 36.1% | 19.5% | 17.7% | 25.9% |
| EBITDAR | 5,312 | 10,474 | 42,049 | 63,593 | 34,778 | 29,327 | 42,096 |
| EBITDAR Margin | 27.5% | 25.5% | 41.9% | 36.1% | 19.5% | 17.7% | 25.9% |
| EBIT Margin | 13.5% | 11.6% | 34.5% | 30.0% | 10.5% | 6.9% | 14.7% |
| Net Profit Margin | 19.1% | 5.3% | 29.0% | 28.4% | 16.6% | 6.4% | 12.4% |
| Operating Expense % of Sales | 80.5% | 74.5% | 66.6% | 66.7% | 86.0% | 83.2% | 74.4% |
| Returns | |||||||
| Return on Assets (ROA) | 21.9% | 5.3% | 46.0% | 41.6% | 23.8% | 9.6% | 21.6% |
| Return on Equity (ROE) | 60.1% | 26.3% | 77.7% | 85.7% | 41.7% | 13.0% | 27.2% |
| ROIC [EBIT / Invested Capital] | 27.0% | 14.8% | 77.0% | 103.2% | 33.1% | 15.2% | 31.7% |
| Leverage & debt balances | |||||||
| Debt-to-Assets | 53.8% | 72.3% | 28.3% | 22.9% | 17.2% | 16.4% | 13.7% |
| Debt-to-Equity | 1.48x | 3.57x | 0.48x | 0.47x | 0.30x | 0.22x | 0.17x |
| Debt-to-EBITDA | 2.41x | 2.84x | 0.43x | 0.43x | 0.61x | 0.61x | 0.30x |
| Equity-to-Assets | 36.4% | 20.3% | 59.3% | 48.5% | 57.0% | 74.4% | 79.5% |
| Net Debt | 3,476 | 23,779 | 7,500 | -7,039 | -14,362 | -6,122 | 1,351 |
| Cash & Equivalents | 5,617 | 5,996 | 10,387 | 34,564 | 35,744 | 24,016 | 11,417 |
| Total Debt | 9,093 | 29,775 | 17,887 | 27,525 | 21,382 | 17,894 | 12,768 |
| Liquidity & working capital | |||||||
| Current Ratio | 0.92x | 0.63x | 3.21x | 1.57x | 1.83x | 4.02x | 7.09x |
| Quick Ratio | 0.92x | 0.63x | 3.21x | 1.57x | 1.83x | 4.02x | 7.09x |
| Cash Ratio | 0.52x | 0.27x | 0.99x | 0.87x | 0.94x | 1.41x | 1.19x |
| Total Current Assets | 9,921 | 13,759 | 33,604 | 62,736 | 69,516 | 68,453 | 68,243 |
| Total Current Liabilities | 10,753 | 22,009 | 10,464 | 39,855 | 37,941 | 17,009 | 9,623 |
| Inventory | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Trade Receivables | 4,311 | 8,212 | 23,422 | 28,692 | 33,890 | 42,059 | 57,096 |
| Trade Payables | 1,431 | 2,498 | 5,249 | 26,651 | 25,379 | 7,589 | 5,236 |
| Net Working Capital | -832 | -8,250 | 23,140 | 22,881 | 31,575 | 51,444 | 58,620 |
| Net Working Capital % of Revenue | -4.3% | -20.1% | 23.1% | 13.0% | 17.7% | 31.0% | 36.0% |
| Trade Working Capital | 2,880 | 5,714 | 18,173 | 2,041 | 8,511 | 34,470 | 51,860 |
| Trade Working Capital % of Revenue | 14.9% | 13.9% | 18.1% | 1.2% | 4.8% | 20.8% | 31.8% |
| Change in Trade Working Capital | N/A | 2,834 | 12,459 | -16,132 | 6,470 | 25,959 | 17,390 |
| Turnover & efficiency | |||||||
| Inventory Turnover | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Days Inventory Outstanding (DIO) | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Receivables Turnover | 4.48x | 5.00x | 4.28x | 6.14x | 5.25x | 3.94x | 2.85x |
| Days Sales Outstanding (DSO) | 81.4 | 72.9 | 85.3 | 59.5 | 69.5 | 92.6 | 128.0 |
| Payables Turnover | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Days Payable Outstanding (DPO) | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Cash Conversion Cycle | 81.4 days | 72.9 days | 85.3 days | 59.5 days | 69.5 days | 92.6 days | 128.0 days |
| Asset Turnover | 1.14x | 1.00x | 1.59x | 1.47x | 1.43x | 1.52x | 1.75x |
| Cash flow & dividends | |||||||
| Operating Cash Flow | 2,955 | 8,408 | 27,836 | 63,881 | 25,452 | 9,368 | 22,320 |
| Free Cash Flow (OCF − Capex proxy) | 2,955 | -5,504 | 22,422 | 45,258 | 16,822 | 8,147 | 20,851 |
| Cash Conversion (OCF / EBITDA) | 78.4% | 80.3% | 66.2% | 100.5% | 73.2% | 31.9% | 53.0% |
| Dividends Declared | 0 | 0 | 0 | 29,100 | 17,007 | 0 | 27,500 |
| Dividend Payout Ratio | 0.0% | 0.0% | 0.0% | 58.3% | 57.6% | 0.0% | 136.5% |
Money rows — EBITDAR, net debt, cash, total debt, operating and free cash flow, dividends declared — are in GEL, thousands. Margins, returns and payout are percentages; turnover and leverage are multiples; DIO/DSO/DPO are days. Hover a metric name for its definition.
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Ownership & directors from companyinfo.ge (public corporate registry).
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